Windows Intune, Microsoft's Web-based PC management and security platform, may not get the same level of attention as cloud services like Office 365 or Windows Azure, but Microsoft is betting big on Intune to be the cloud service that will facilitate IT's evolving job of remotely managing PCs.
Today, about seven months after Windows Intune was initially made available, Microsoft is releasing Windows Intune 2.0. With the new version of Intune, IT admins can manage the deployment of Microsoft updates and service packs to all PCs, keep track of hardware and software inventory, fix PC issues remotely, manage protection from malware threats and set security policies. And Windows Intune can be accessed from wherever there's an Internet connection.
Windows Intune costs $11 per PC per month (Software Assurance customers will pay less than $11), and that price includes an integrated anti-malware product and Windows 7 Enterprise upgrade rights.
Microsoft says Windows Intune is particularly well suited for SMBs that manage around 500 Windows PCs.
Eric Main, Microsoft director of Windows Intune product management, says the company is also seeing more enterprise interest in Windows Intune as larger organizations try to manage "blind spots", that is, PCs that are not in the office but belong to road warriors and remote workers. On-premise PC management tools do not provide the convenience and flexibility that Windows Intune can provide for a mobile workforce, he says.
(Click below for an overview of new features in Windows Intune 2.0)
"Many larger organizations already have good PC management solutions on-premise, but also need a cloud-based service like Windows Intune to better manage the wares of remote workers and complete the full picture," says Main.
To that end, Microsoft is building parts of its high-end, on-premise enterprise products such as SCCM (System Center Configuration Manger), Forefront Endpoint Protection, and MDOP (Microsoft Desktop Optimization Pack) into Windows Intune. For an extra dollar per PC per month ($12), Windows Intune customers can access the MDOP suite of products, which include application and desktop virtualization tools.
Microsoft also plans to integrate Windows Intune with Office 365 so that IT pros can use Intune to deploy Office in the cloud. But right now, that integration is not in place for Windows Intune 2.0.
Windows Intune also does not support mobile devices like smartphones and tablets; it supports only Windows PCs. But Main says Microsoft plans to extend the support to mobile devices in future versions.
Windows Intune 2.0 does offer a slew of new features. Here are four notable enhancements that may make Windows Intune a worthwhile service for IT managers.
Software Distribution
Windows Intune 2.0 simplifies the complex task of distributing Microsoft and third-party applications and updates to all PCs that are managed by Windows Intune.
An IT admin completes a simple wizard from the Windows Intune console to guide them through the process of publishing the software for distribution. These software or update packages can be .EXE, .MSI or .MSP files.