TD Bank gets social for better business

By Sharon Gaudin, Computerworld
January 23, 2012 10:50 AM ET

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When TD Bank Group made a lot of acquisitions a few years ago, executives knew they needed to find a way to help employees span international borders and work together.

To make that happen, they turned to social collaboration software.

"We needed a way for people to communicate and help each other," said Glenda Crisp, vice president and CIO of TD Bank. "They needed to be able to work together more effectively. We saw social collaboration as a way to do that... We see a competitive advantage to collaborating with people and working more intimately."

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